Heritage Lane Builders
We are a custom and spec home builder. We are passionate about not just building houses, but building homes. The creative process inspires us to take on new ideas as we grow in our approach.
Our Story
Heritage Lane Builders was created in 1987. As a company who has been involved in different sectors of the construction industry, our passion has grown for the residential side. We believe in the value of quality and service. It has been the foundation that motivates us to better serve our customers. Our interactive approach to custom home building is something we strive to grow from as we form new relationships throughout the process. When you work with Heritage Lane Builders you are connecting to a team environment that will take you from the dream stage to experiencing what was once imagined.
“We are a family based company with a variety of different skillsets. Our hands on approach to each home and project is fully utilized by our in-house capabilities. We offer interior layout planning, preliminary floor plans, interior, exterior design and we’re always adding to our portfolio on what we do and take on. Our on-site building teams install the foundations and frame work for the large majority of the builds, bringing excellent quality control from the beginning of each project. For the balance of the construction we work with qualified local sub-trades. Our material is sourced locally, from long term suppliers, to keep the overhead and shipping cost low. Our management team is constantly on-site working with the trades to give you the best building experience we can. To maintain a healthy and safe environment, we exceed industry standards and have obtained COR certification. We’ve built a company that I am both proud of and confident in. I believe that Heritage Lane Builders is one of your top choices to build your dream home or to take on your next building project”
Our Mission Statement
We function as a family run business and place a high value on quality and relationships. We bring this same care into the building process to produce solid homes and solid relationships with our customers, trades and suppliers. We place integrity into each project no matter how large or small believing that anyone can build a house, few can build a home.
Our Approach
We understand that the building process can be a great investment of time, energy and finances. It is our goal to identify the individual needs of our clients, everyone comes from a different knowledge of what is takes to build a home. Your initial meeting with Heritage Lane Builders is not only about gathering information, it’s about connecting with us. We feel it is important for both parties to be comfortable with the idea of working together. You can feel at ease knowing there is no cost to sitting down with us and discussing your home building needs. Our team can walk you through the preliminary stage of putting ideas to design. We look forward to working with you and being your Management Team.
About National Home Warranty
National Home Warranty Group is backed by one Canada’s largest insurance companies. Partnering with more than 3,500 registered builders, they provide new home warranty coverage to 15,000 homes and homeowners every year.
Home
We are proud to be partnered with National Home Warranty, one of Canada’s leading warranty administrators.
For You
Upon completion of your home you will receive the Home Owners Maintenance booklet giving you all of the information you need to take care your new home and help you understand what is covered under your warranty.
Service
Know that you are taken care of, whether purchasing a spec or custom home from us. Our team includes a designated Service Manager who will take of your after possession service needs. With our commitment to both quality and our Home Warranty Program, you can relax knowing you have someone in your corner to uphold the standards we expect of ourselves, our suppliers, and our trades. It’s not always possible to exceed everyone’s expectations and for that reason we place a high level of expectation on ourselves and that keeps us in business.
What to Expect
Prior to possession, and during the first year of occupancy in your new Heritage Lane Builders home, we will schedule the following:
1. Pre-Possession Meeting – shortly before possession, our New Home Service Our Service Manager will carefully review the home with you, together we will outline and note any deficiencies or touch-ups needing to be completed. We will also discuss the navigation of what happens on day of possession. Prompt follow-up on these items will be our priority, as our goal is to have your new home complete and ready for occupancy upon possession date.
2. Possession Meeting – on day of possession, our New Home Service Manager will meet you at your home at a mutually convenient time. Together we will review any noted items that were to be touched up and confirm your satisfaction. Upon this step, together we will review New Home Warranty documentation, document final meter readings and hand over your keys to your new home.
3. Year Service – as your 1st year warranty period approaches, the 1 year warranty inspection will be performed at a mutually convenient time. Once again, our Service Technician will ensure a prompt follow-up of all sub-trades. The 1 year service visit is to note and schedule drywall touch-ups such as drywall screw pops or items needing to be touched due to the home acclimating over the course of the 1st year. Our team of dedicated painters will repair and paint these areas in a timely manner. In the event that you may have an emergency situation in between our scheduled service appointments, we provide 24-hour emergency call numbers for mechanical issues. Heritage Lane Builders provides home-owner peace of mind, knowing that communication and availability of your builder is key in retaining a close working relationship in the home-buying experience.